Bob Swan · Independent systems studio · Belfast
I design and build websites, booking systems, internal tools and integrations for owner-operated service businesses in Belfast and Northern Ireland.
Start with a £195 Systems Review when the next move is not obvious.
Proof in the work
Shown from the Ten20 Beauty build. Open a step to see what sits behind the screen.
Treatment choices determine the duration and compatible combinations before a time is offered.
Availability rules and existing appointments determine whether the requested slot can be used.
A treatment that needs discussion goes to manual review. Eligible bookings can follow the live route only when it is enabled. Card storage is optional for eligible bookings.
A live appointment must be saved before it is described as confirmed. A request awaiting review stays a request.
Customer and salon messages follow the saved booking state. A delivery failure must not silently create another appointment.
No live activity or customer data. Customer self-booking is not open yet.
Explore the buildSelected work
01 / Ten20 Beauty
Current state: Client software · handover in progress
Customer booking, treatment composition, availability, payments and a purpose-built admin workspace. One joined-up journey from customer choice to the operator view.
Ways to work together
£195
Find the problem
Find the places your website or workflow is making life harder, and leave with a clear order of fixes.
See systems reviewFrom £950
Fix the problem
A website, application or integration designed around one agreed problem.
See design & buildFrom £95/month
Keep it working
Agreed maintenance and small improvements for a system already in use.
See ongoing careThe work
You need the things you already use to stop getting in the way.
That’s the work.
Why it works
No account managers. No handoff chain. One person, from the first conversation to the handover.
Next step
Tell me what’s awkward, slow or held together with workarounds. I’ll tell you whether I can help.
Start a conversation